Asking: $450,000
Includes three service vehicles, approximately 4,000 customer records, established supplier relationships, inventory, equipment, tools, and over 20 years of brand development.
Profitable Hot Tub Retail & Service Business with Over 20 Years of Brand Recognition
This is an opportunity to acquire a well-established hot tub retail and service business that has served Durham Region since 2004, generating revenue through retail sales, repairs, maintenance, chemicals, parts, accessories, and seasonal service.
Operating since 2004, the business has earned a strong reputation across Durham Region through knowledgeable service and long-standing customer relationships. Revenue is generated from new hot tub sales, mobile repairs, replacement parts, chemicals, accessories, covers, seasonal services, and awnings, creating multiple recurring revenue opportunities throughout a customer’s ownership lifecycle.
The business is well-suited to an owner-operator seeking a proven operation, or to an existing pool, spa, outdoor living, or home services company looking to expand through an established brand, loyal customer base, and an experienced operating platform.
Over 20 years in business with diversified revenue streams, repeat customer demand, and approximately 4,000 customer records.
Business Overview
The business operates from an established retail showroom and service facility in Oshawa, Ontario, supporting both walk-in retail sales and a mobile service division. Customers rely on the business for new hot tubs, repairs, maintenance, chemicals, filters, covers, replacement parts, accessories, awnings, and seasonal services.
The service division provides diagnostics, repairs, cleanings, startups, winterizing, hot tub moves, and ongoing maintenance. These recurring services create repeat customer relationships that extend well beyond the initial hot tub sale.
The company serves customers across Durham Region and nearby communities, including Oshawa, Whitby, Ajax, Bowmanville, Newcastle, Port Perry, Clarington, Scarborough, and Markham.
The owners are retiring after more than twenty years in business.
Financial Highlights
While revenue has moderated in recent years as the owners prepared for retirement, the business has continued to generate strong normalized cash flow and maintains a substantial base of recurring service and repeat customers.
- FY2023
- Revenue: $791,974
- SDE: $197,594
- FY2024
- Revenue: $712,681
- SDE: $166,804
- FY2025
- Revenue: $643,037
- SDE: $153,701
Recent revenue has moderated, creating a clear opportunity for a new owner to re-engage the customer base, expand marketing, strengthen recurring service programs, and build on the company’s established local reputation.
Why This Opportunity Stands Out
Every hot tub sold creates years of future service, repair, maintenance, and chemical sales.
Over 20 Years in Operation
The business has served the local market since 2004 and has developed meaningful name recognition across Durham Region.
Revenue From Both Retail and Recurring Service
Revenue is generated through retail sales, mobile service, repairs, parts, chemicals, accessories, covers, seasonal services, and awning products.
Customers Return Year After Year
Hot tub ownership creates ongoing needs for chemicals, filters, parts, repairs, cleanings, maintenance, and seasonal support.
Established Customer Base
The business has approximately 4,000 customer records accumulated over more than two decades in operation. This established database provides opportunities for repeat sales, service, maintenance, chemical programs, accessory sales, and targeted reactivation campaigns.
Turnkey Operating Platform
The sale includes the infrastructure required to continue operating immediately, including service vehicles, tools, equipment, inventory, supplier relationships, an established retail showroom, and a fully functioning service operation.
Strong Owner-Operator Fit
This is well suited to a hands-on buyer who wants a proven local business with cash flow, repeat demand, and room to grow.
Products and Services
The business supports hot tub ownership, repair, maintenance, and outdoor living through a broad mix of products and services.
Retail products include:
- Canadian-made hot tubs
- Spa chemicals
- Filters and accessories
- Hot tub covers and lifters
- Replacement parts
- Pumps, jets, plumbing, and electrical components
- Retractable awnings
- Basket awnings
- Window canopies
Service offerings include:
- Mobile hot tub repairs
- Diagnostics and estimates
- Pump testing and repair
- Hot tub cleanings
- Startups and winterizing
- Installation support
- Hot tub moves and removals
- Chemical and ownership orientation
Growth Opportunities
A new owner has several practical paths to pursue growth while building from an established foundation.
- Re-engage the historical customer database through seasonal outreach.
- Expand preventative maintenance and recurring service programs.
- Increase digital marketing for repairs, service, and replacement parts.
- Cross-sell chemicals, covers, filters, lifters, and accessories to existing customers.
- Increase mobile service capacity during peak seasons.
- Build an eCommerce platform for chemicals, filters, accessories, and common parts.
- Grow awning sales through targeted spring and summer campaigns.
- Strengthen local visibility throughout Durham Region and surrounding communities.
What Is Included in the Sale
The business includes the operating assets needed to continue serving customers after closing.
Included assets generally consist of:
- Retail and service inventory
- Hot tub and awning inventory
- Filters, chemicals, parts, pumps, jets, accessories, and components
- Service vehicles
- Trailer and spa moving equipment
- Shop tools and service equipment
- Office and computer equipment
- Leasehold improvements
- Established customer records
- Operating procedures and supplier relationships
Inventory was approximately $52,928 as of November 30, 2025.
Transition Support
The sellers are committed to helping ensure a smooth and successful transition for the purchaser.
Transition support will include training on operating processes, vendor introductions, service scheduling, inventory management, customer relationships, and day-to-day business administration.
